Warranty & Returns
Thank you for shopping with Far Ahead Bowhunting. We are committed to providing you with high-quality products & services. Please read the following information carefully regarding our warranty and returns policy.
Coverage: Far Ahead Bowhunting provides a warranty for products that are found to be faulty or defective due to manufacturing or material defects.
Duration: The warranty period varies by product. Please refer to the individual product listing for specific warranty information.
Eligibility: To be eligible for a warranty claim, you must be the original purchaser of the product and provide proof of purchase from Far Ahead Bowhunting.
Exclusions: The warranty does not cover damage caused by normal wear and tear, misuse, abuse, neglect, accidents, modifications, improper storage, or unauthorised repairs.
Change of Mind: We do not accept returns or provide refunds for change of mind. Please choose your products carefully and refer to product descriptions and specifications before making a purchase.
Faulty or Defective Products:
- If you receive a product that is faulty or defective, please contact us within 14 days of receiving the item.
- We may request additional information or evidence of the defect to process your claim.
- If the product is deemed faulty or defective, we will provide instructions for returning the item.
- Contact our customer support team at firstname.lastname@example.org to initiate a warranty claim.
- Provide your order number, a detailed description of the issue, and any supporting evidence (such as images or videos).
- Our team will assess your claim and provide further instructions.
Refund or Replacement:
- If the product is confirmed to be faulty or defective, we will offer either a replacement or a refund, at our discretion.
- Refunds will be processed via the original payment method used for the purchase.
- Far Ahead Bowhunting will cover the cost of shipping for returning faulty or defective products.
Cancellation of Warranty:
- The warranty will be considered void if the product has been tampered with, modified, or repaired by unauthorized personnel.
If you have any questions or concerns regarding our warranty and returns policy, please feel free to reach out to our customer support team at email@example.com.
Thank you for choosing Far Ahead Bowhunting for your archery supply needs. We appreciate your business.
Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.