Thank you for shopping with Far Ahead Bowhunting. We are committed to providing you with high-quality products & services. Please read the following information carefully regarding our warranty and returns policy.
Warranty Information:
-
Coverage: Far Ahead Bowhunting provides a warranty for products that are found to be faulty or defective due to manufacturing or material defects.
-
Duration: The warranty period varies by product. Please refer to the individual product listing for specific warranty information.
-
Eligibility: To be eligible for a warranty claim, you must be the original purchaser of the product and provide proof of purchase from Far Ahead Bowhunting.
-
Exclusions: The warranty does not cover damage caused by normal wear and tear, misuse, abuse, neglect, accidents, modifications, improper storage, or unauthorised repairs.
Returns Policy:
-
Change of Mind: We do not accept returns or provide refunds for change of mind. Please choose your products carefully and refer to product descriptions and specifications before making a purchase.
-
Faulty or Defective Products:
- If you receive a product that is faulty or defective, please contact us within 14 days of receiving the item.
- We may request additional information or evidence of the defect to process your claim.
- If the product is deemed faulty or defective, we will provide instructions for returning the item.
-
Return Procedure:
- Contact our customer support team at info@faraheadbowhunting.com to initiate a warranty claim.
- Provide your order number, a detailed description of the issue, and any supporting evidence (such as images or videos).
- Our team will assess your claim and provide further instructions.
-
Refund or Replacement:
- If the product is confirmed to be faulty or defective, we will offer either a replacement or a refund, at our discretion.
- Refunds will be processed via the original payment method used for the purchase.
-
Shipping Costs:
- Far Ahead Bowhunting will cover the cost of shipping for returning faulty or defective products.
-
Cancellation of Warranty:
- The warranty will be considered void if the product has been tampered with, modified, or repaired by unauthorized personnel.
Contact Information:
If you have any questions or concerns regarding our warranty and returns policy, please feel free to reach out to our customer support team at info@faraheadbowhunting.com.
Thank you for choosing Far Ahead Bowhunting for your archery supply needs. We appreciate your business.
Note: This policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.